Theresa Bates — Behavioural Specialist

Member Name: Theresa Bates

Position: Director

Company Name: Theresa Bates

Business Description:

Reallogic Club: Cockburn Central

Business Classification: Customer Service

Mobile Phone: 0438 951 884

Business Phone:     Business Fax:

Website: www.theresabates.com.au

Email Address: theresa@theresabates.com.au

Business Address: , Western Australia, 

LinkedIn:

Facebook: www.facebook.com/theresabatesin8.com.au

Twitter:

Skype:


Additional Information from Theresa Bates — Behavioural Specialist

My job involves assessing people’s behaviours and encouraging change or if change isn’t what they are after, giving them the understanding of how their behaviours will effect their life.

My specialties are in the corporate field and the main one I will be sharing with you in my talk is “ Customer Service isn’t about being “NICE”

Could you imagine understanding your clients. Those that want your fluffiness and time and those that just want to purchase your products. I am going to show you how easy it is to lose a client.

I have been able to show people why clients are coming back or why certain clientele are not giving them the business.

Working with me you will have an innate understanding of peoples behaviours and how those two words, CUSTOMER SERVICE, could in fact be bringing you down.

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